This statement applies to this web site, www.imshealth.com.au which is operated by IMS Health Australia Pty Limited (ACN 000 967 859) (“IMS HEALTH”) (IMS HEALTH and its related bodies corporate are referred to in this statement as the “Group”, “us” or “we”).
We recognise that security and privacy are significant concerns to internet users. As a responsible company, we want to play our part in ensuring that our services provide the maximum level of security to our customers.
A customer's right to privacy is one of our main concerns. We are committed to protecting your privacy and to complying with the National Privacy Principles. Any changes to our practices will be posted on this page. By accessing this IMS HEALTH web site, you agree to read this document carefully and to periodically review this page for any such changes. The continued use or access of this site is deemed acceptance and sufficient notice of any of the policy and practice modifications posted to this page.
Your use of the web site indicates your acceptance of the Terms and Conditions of Use, any other terms on this web site and this statement.
Visitor Information If you visit our web site to browse or download information, information may be collected that is not personal information.
This could include
- internet browser type
- operating system version
- the internet service provider that is used to access the web site
This information would be used to improve the contents of our web site and to help us determine which features and services are most important to our users.
When You Provide Information The type of information which we collect about you will depend on how you use the facilities offered on our web sites and which products or services you decide to use.
Any information that you enter onto our web site,(for example your name and e-mail address) will only be collected by us if you submit your information to us. In other words, if you cancel or log out prior to submitting information to us, any information which you had entered is automatically deleted.
In regards to information which you have submitted onto our web site, any information that might identify you (for example, an e-mail enquiry sent to this site) will be collected and stored by us and used to assist your enquiry or effect the transactions authorised by you in accordance with the Terms and Conditions of Use and any other applicable terms.
It is possible that, from time-to-time, IMS HEALTH Australia may utilise this information to contact you with news releases or other IMS HEALTH notifications. Zhould you not wish to receive this type of correspondence, you will be provided with the opportunity to opt out of further communications at no charge at the time of contact.
Alternatively, please send your e-mail request for IMS HEALTH not to contact you in this way to: privacyofficer@au.imshealth.com.
The information provided by you may be disclosed to our agents, contractors or third party service providers who provide administrative, telecommunications, computer or other services to us in connection with our business, the operation of this web site and are under a duty of confidentiality to IMS HEALTH to keep such information confidential.
Further, IMS Health Australia Pty Limited (ACN 000 967 859) is a wholly-owned subsidiary of the IMS HEALTH corporation. During the normal course of conducting our business or the fulfilment of a contractual obligation, it is possible that personal information may be transferred to one of our related companies outside of Australia. All personal information handled by either IMS HEALTH Australia or affiliated companies is subject to the same handling and management practices outlined in this document. IMS HEALTH takes reasonable steps at all times to secure any information transmitted outside of Australia.
We will not sell or disclose your information to any other individual or entity outside the Group for marketing or other purposes unless required or authorized by law, without your express consent.
Generally, where permitted by law, you are able to access and update your personal information during ordinary business hours. If you wish to do so, please contact us. Your request to provide information will be dealt within a reasonable time.
At IMS HEALTH, we wish to ensure that the information we hold about you is complete, accurate and up-to-date. To assist us in this regard, please contact us whenever there is a change to your personal information or as soon as you are aware that the details we have about you are not accurate, complete or up-to-date. We will then take all reasonable steps to correct the information so that it is accurate, complete and up-to-date.
If you have previously provided IMS HEALTH Australia with personal information through the use of this web site, and you would like to either review or amend this information, or request deletion of the personal information held by IMS HEALTH Australia as a result of your web site usage or access, please send your e-mail request to: privacyofficer@au.imshealth.com
CookiesIMS HEALTH uses cookies only in designated password-protected areas of our web sites.We use “cookies” to enhance functionality, to keep track of your visits and to ensure that a secure session is commenced each time you connect to our web site services. The cookie will be checked to determine that you are who you say you are and allow you to access the system. This will prevent unauthorised access to our services.
SecurityThe Internet Server that maintains the IMS HEALTH on-line services is maintained in a secure environment. Our commitment to our customers' privacy rights and to the confidentiality of the data held on the system is a driving force behind the level of security that we maintain. These security levels are under regular review to ensure that that the latest relevant security technology is utilised.
Your name and address and any other personal information you may provide to IMS HEALTH will be maintained in secure files. While we strive to protect your personal information, we cannot ensure the security of any information that you transmit to us over the internet and you do so at your own risk. However, once we receive your transmission, we take all reasonable steps to ensure that your information is secure on our systems and those of our agents.
Links to Third Party SitesIMS HEALTH provides links to other web sites for information purposes only. Any views or information contained on pages in these external links is not to be considered as endorsed by IMS HEALTH. IMS HEALTH reserves the right to terminate any link or linking program at any time.
IMS HEALTH does not have responsibility for the privacy practices and contents of these web sites. Use of these external links is at your own risk and is not covered by the practices outlined in this document.
ComplaintsIf you have a complaint regarding the way in which we are handling your personal information, please contact us in the first instance. If we are unable to reach a satisfactory solution through negotiation, you can request an independent person to investigate the complaint such as the Privacy Commissioner.
(www.privacy.gov.au)
How to Contact UsIf you have any questions, or require feedback about this statement, please contact us:
IMS Health
Level 8, Avaya House,
123 Epping Road,
North Ryde NSW 2113
Phone: (02) 9805 6800
Fax: (02) 9805 6910
Direct your enquiries to: IMS Privacy Officer
Alternatively, please email your enquiries to: privacyofficer@au.imshealth.com