Improving performance measurement with consistent, consolidated data

Client Situation

Multiple IMS data sources covering 20+ countries made it diffucult to assess the company's overall regional performance.  Client affiliates were working to resolve the issue in isolation, leading to inefficiencies and duplication of effort.  An extensive client-side project management project was underway.

IMS Solution

IMS provided consultancy and design on the best approach for reformatting and delivering complex data sources from these countries in a consolidated, consistent way. A centrally coordinated service for processing information from more than 20 million data points per month yielded a homogenous data supply and unified delivery schedules.

Business Benefit

Consistent data enabled the client to effectively manage and compare performance across multiple countries. By reducing the time involved with manual data manipulation and project management efforts, more client resources are focused where they should be - on critical decision making.

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